ObservedSeverity: UnknownConfidence: Medium
DNS lookups to a viewing-measurement provider (metadata only)
The TV looked up acr.crestline.example about every 15 seconds during viewing.
Lumen QX7 55" TV
Television · Lumen Electronics · LQX7-55
- Device model
- LQX7-55
- Publisher
- Lumen Electronics
- Platform
- Lumen TV OS
- Versions
- Firmware 9.2.114 · Lumen TV OS 9.2
- Scan date and region
- Sep 8, 2026 · US-West (user capture)
- Consent state
- Unknown — capture did not record settings
- Scan method
- Supported diagnostic capture — router DNS log
- Coverage
- Insufficient · methodology 0.9
Privacy exposure
—
Not rated
Summary of the tested session
Not rated. A router DNS log showed which destinations the TV looked up, but not what was sent. Destinations include a viewing-measurement company. Purpose and contents of those contacts are unknown.
Evidence coverage: Insufficient
Below the minimum coverage needed for a rating. Readable request contents: 0%.
Principal findings
UnknownSeverity: UnknownConfidence: High
Not rated: coverage below the minimum requirement
A rating needs runtime contents in at least one tested scenario.
What information was involved
A permission alone is not treated as evidence of collection or transmission.
| Category | Status | Detail |
|---|---|---|
| Advertising and device identifiers | Not assessable with this method | DNS logs contain no request contents. |
| Network information | Suggested by a technical signal | Destination lookups only. |
| Approximate or precise location | Not assessable with this method | Not assessable. |
| Browsing and interaction events | Not assessable with this method | Not assessable. |
| App usage and viewing events | Not assessable with this method | Not assessable. |
| Account or contact information | Not assessable with this method | Not assessable. |
| Sensitive contextual information | Not assessable with this method | Not assessable. |
Behavior under tested privacy choices
| Scenario | Status | Recipients contacted | Companies |
|---|---|---|---|
| Consent accepted | Not tested | Unknown | Not established |
| Consent rejected | Not tested | Unknown | Not established |
| Consent withdrawn | Not tested | Unknown | Not established |
Why this rating
Illustrative · methodology 0.9
Not rated. Coverage is insufficient, below the minimum needed for a rating. An unrated product is not a safe product.
Five dimensions, 0 to 20 each, sum to the score. Coverage gaps never lower a score.
What remains unknown
- DNS metadata only: no request contents, timing per scenario, or settings state.
- A lab test of this model is not yet scheduled.
What you can do
Review the TV’s viewing-information setting
May stop viewing-measurement lookups.
Contribute an authorized capture
Could raise coverage enough for a rating.
Not a legal compliance certification or a safety guarantee. Child-audience assessment: Not assessed (separate from this rating). 3 recipient companies observed in this scan.